When you think about it, it’s obvious: negative is the opposite of positive, so in order to instill a positive mindset, you need to get rid of negative thoughts. Sounds simple enough, right? The process is an easy one, but it takes practice to make it stick […]
Measurement is the language of business. Exceptional Leaders know that progress toward success needs to be measured quantitatively. A good analogy is the Global Positioning System (GPS). It can tell you where you have been, where you are now on a real time basis, and you can measure […]
What is the difference between a company that provides good service and one that provides great service? If you had to narrow it down to one characteristic, it would be communication.
Companies that provide great service clearly communicate what a customer or potential customer should expect when they […]
Many companies have placed their focus on leadership, but at the same time, a lack of leadership continues to be a major challenge. If businesses are focusing on this issue, what is the problem?
Short Sighted When it Comes to Building Leadership
One of the biggest […]
