Are you a business owner? Many responsibilities come along with that position including some that you may not enjoy doing. One of those responsibilities is having difficult conversations with employees. It can be a challenge for some people to have these conversations, but in this article we talk about some points to make it easier.
Choose The Right Environment
When you need to confront an employee, it is not ideal to do it in front of other employees. Shame and embarrassment will worsen the situation. When having a confrontational conversation, choose an environment that suits the topic of conversation.
If you have an employee who is not performing as they should, choose a professionally suitable location for that type of conversation. Conversations that are less serious and intense can be discussed over lunch or coffee. Base the location on the kind of topics you will be discussing with your employee.
Come In With A Even Temper
A conversation that starts in anger is not going to go well. Some situations happen that may have you pretty heated. Take the time to calm down and collect your thoughts before meeting with the involved employee.
The same goes for the employee you are conversing with. Some people do not handle being told that they are not performing as well as you wish they would. This may result in them getting heated and upset. It is your job as the leader to control the temperament of the situation to the best of your ability.
Preparation Is Key
A meeting that is not well thought out and prepared is not going to result in success. You want to approach a professional business meeting with the proper amount of preparation. Take notes and write down key points you want to cover in the discussion.
It can be easy to get sidetracked or forget some things you wanted to cover in the meeting. If you prepare ahead of time, your notes can help you remember all that needs to be discussed. This also allows you to have real-life scenarios to show as examples in the meeting.
Don’t leave these situations hanging. Follow up with the employee and make sure everything is going well. Let them know that you are there to help and guide them with any problem that arises.