There are some things to keep in mind to handle a bad performance review at your job appropriately, should there come a day. Critical feedback can be easily misinterpreted, which can make you feel offended if you feel that you are doing a good job at your place of employment. Here are a few helpful tips to handle the review in a positive way, and improve your job performance for future reviews. First, do not take offense about the feedback, this is very important. When you take personal offense to the statements being made in the review, you will likely make poor judgment calls about how you handle yourself in the meeting. You tend to act defensively when you take personal offense to constructive criticism. This can easily cause you to point blame at other people or processes within your company. Most importantly, during your review do not begin placing blame on others. Instead, take personal responsibility for your own actions. You have much to gain by taking responsibility for your actions; your supervisor will respect you for acknowledging and being conscientious of your mistakes. Secondly, ask questions. When you ask questions it shows your reviewer that you are actively listening and care about the feedback being discussed. Finally, remain positive. When you receive constructive criticism, having a positive attitude can alter your outlook and make you see things from your reviewer’s point of view.
Actively Listen to the Feedback: Another difficult thing to do is to genuinely listen to the feedback that you are being given about your performance. It can be very easy to spend the entire time during the review coming up with your responses or excuses to areas that need attention. Instead, become engaged and practice being an active listener by jotting down notes to key points on which you can improve. When you take the time to actively listen to your reviewer, you might find that there really are some things that you need to brush up on and do better in your position. Constructive criticism can certainly be misinterpreted, which can make the review seem negative. As tough as it may be, it is important to remember to actively listen to what the reviewer is sharing with you. In doing so, you will walk out of the review knowing where you can begin the improvement process in your job performance.
Be Humble and Ask Questions: Once you have heard all of the constructive criticism, it is now time to be proactive. In a humble way, ask questions about the information you have received. Make certain you really understand what the issues are and what is being said. It is important to walk away from the meeting with a clear understanding of why you received the poor performance review. With this newly found knowledge you can come up with an action plan for better job performance and address the issues as you move forward.
Stay Positive: Even though you might feel like you are being attacked when constructive criticism is being shared about you, it is important to take in the feedback and use it to better your performance and propel you to further your career. Keep a positive attitude as best as you can. Shy away from complaining to other employees about your meeting or poor performance review. That can definitely be seen as unprofessional. You want to show your maturity by handling a bad performance review in a positive way. Do not share the details of your review with other employees as this can bring down moral in the work place. Certainly, you will want to discuss your frustrations and feelings with someone that will relate to you, but that shouldn’t be someone in your office.
If you actively listen to the comments, ask questions on how to improve, and remain positive you will understand your employer’s point of view which will make you more successful in your career.
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved.